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Clinical Positions
Licensed Professional Counselor | LPC
Starting Salary 70,000
Full‑time position providing overall clinical oversight of all Texas Care YOUR CLINIC behavioral health programs, staff, clinical policy development, quality improvement, assurance, staff competencies. Clinical services are required to include, but not limited to, clinical assessments, psychotherapy, and crisis intervention. Some travel will be required at times when needed.
More Information
Work Activities:
- Ensures that the most effective treatment approaches are utilized; developing new models of treatment.
- Monitors regulatory and clinical standards; productivity and quality assurance efforts, meet contractual reporting requirements and performance standards.
- Updates, maintains and complies with Texas Cares policies and procedures as it relates to all clinical program operations.
- Oversees clinical supervision of Behavioral Health Staff, Outpatient Licensed Therapists, training, and ongoing education.
- Provides guidance, clinical supervision, and oversight of unlicensed Behavioral Health staff to ensure compliance and clinical guidelines are followed.
- Conducts routine treatment team meetings.
- Performs clinical assessments.
- Provides clinical support for crisis intervention services.
- Capable of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
- Facilitates critical incident reviews and staff debriefings.
- Organize and provide outreach activities within the community to assist with marketing and gaining referral agencies.
- Oversees certification site visit preparation, and program audit visits and reports.
- Prepares and maintains documentation, records and reports in accordance with clinic, state, and rules and regulations on the Electronic Health Record.
Supervision: Clinic Owner
Essential Knowledge, Skill & Abilities:
- Knowledge:
- Extensive knowledge of the etiology of serious mental illness, developmental, and substance abuse disorders and their treatment by a variety of appropriate therapeutic interventions; risk assessment and crisis intervention; and knowledge of community resources.
Qualifications:
- Clinical Experience:
- Significant experience providing direct clinical services in a behavioral health setting specifically Mental Health Rehabilitation and Targeted Case Management Services.
- Licensure:
- Current licensure as a clinical psychologist, licensed clinical social worker (LCSW), licensed professional counselor (LPC), or other relevant licensure.
- Leadership Skills:
- Strong leadership and management skills with the ability to supervise and support a diverse team of clinical professionals.
- Communication Skills:
- Excellent communication skills, both verbal and written, with the ability to effectively communicate with clients, staff, and external stakeholders.
- Problem‑Solving Abilities:
- Strong problem‑solving abilities with the capacity to address complex clinical and administrative issues.
- Teamwork:
- Ability to work collaboratively with multidisciplinary teams to provide comprehensive care for clients.
- Commitment to Diversity:
- Commitment to diversity, equity, and inclusion in clinical practice and program development.
- Ethical Standards:
- Adherence to ethical standards and professional guidelines in the provision of clinical services.
- Flexibility:
- Flexibility and adaptability to meet the changing needs of clients and the organization.
- Education:
- Master’s or doctoral degree in psychology, social work, counseling, or a related field.
- Interest in working with diverse populations and learning about culture and various forms of culturally appropriate interventions.
Physical Demands:
Must be in good general health and demonstrate emotional stability. Must be able to lift up to and in excess of 25 pounds throughout the workday. Sit, stand, bend, lift, and move intermittently during working hours.
Working environment:
Works in well lighted/ventilated areas. Subject to hostile and emotionally upset residents, family members, etc. Able to learn to work with culturally diverse staff with culturally different styles of communication. CPR certification or ability to take and pass a course Jobs offers will be contingent on the successful applicant’s proof of authorization to work in the United States and the results of a background check related to the job requirements.
Licensed Clinical Social Worker | LCSW
Starting Salary 70,000
Full‑time position providing overall clinical oversight of all Texas Care YOUR CLINIC behavioral health programs, staff, clinical policy development, quality improvement, assurance, staff competencies. Clinical services are required to include, but not limited to, clinical assessments, psychotherapy, and crisis intervention. Some travel will be required at times when needed.
More Information
Work Activities:
- Ensures that the most effective treatment approaches are utilized; developing new models of treatment.
- Monitors regulatory and clinical standards; productivity and quality assurance efforts, meet contractual reporting requirements and performance standards.
- Updates, maintains and complies with Texas Cares policies and procedures as it relates to all clinical program operations.
- Oversees clinical supervision of Behavioral Health Staff, Outpatient Licensed Therapists, training, and ongoing education.
- Provides guidance, clinical supervision, and oversight of unlicensed Behavioral Health staff to ensure compliance and clinical guidelines are followed.
- Conducts routine treatment team meetings.
- Performs clinical assessments.
- Provides clinical support for crisis intervention services.
- Capable of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
- Facilitates critical incident reviews and staff debriefings.
- Organize and provide outreach activities within the community to assist with marketing and gaining referral agencies.
- Oversees certification site visit preparation, and program audit visits and reports.
- Prepares and maintains documentation, records and reports in accordance with clinic, state, and rules and regulations on the Electronic Health Record.
Supervision: Clinic Owner
Essential Knowledge, Skill & Abilities:
- Knowledge:
- Extensive knowledge of the etiology of serious mental illness, developmental, and substance abuse disorders and their treatment by a variety of appropriate therapeutic interventions; risk assessment and crisis intervention; and knowledge of community resources.
Qualifications:
- Clinical Experience:
- Significant experience providing direct clinical services in a behavioral health setting specifically Mental Health Rehabilitation and Targeted Case Management Services.
- Licensure:
- Current licensure as a clinical psychologist, licensed clinical social worker (LCSW), licensed professional counselor (LPC), or other relevant licensure.
- Leadership Skills:
- Strong leadership and management skills with the ability to supervise and support a diverse team of clinical professionals.
- Communication Skills:
- Excellent communication skills, both verbal and written, with the ability to effectively communicate with clients, staff, and external stakeholders.
- Problem‑Solving Abilities:
- Strong problem‑solving abilities with the capacity to address complex clinical and administrative issues.
- Teamwork:
- Ability to work collaboratively with multidisciplinary teams to provide comprehensive care for clients.
- Commitment to Diversity:
- Commitment to diversity, equity, and inclusion in clinical practice and program development.
- Ethical Standards:
- Adherence to ethical standards and professional guidelines in the provision of clinical services.
- Flexibility:
- Flexibility and adaptability to meet the changing needs of clients and the organization.
- Education:
- Master’s or doctoral degree in psychology, social work, counseling, or a related field.
- Interest in working with diverse populations and learning about culture and various forms of culturally appropriate interventions.
Physical Demands:
Must be in good general health and demonstrate emotional stability. Must be able to lift up to and in excess of 25 pounds throughout the workday. Sit, stand, bend, lift, and move intermittently during working hours.
Working environment:
Works in well lighted/ventilated areas. Subject to hostile and emotionally upset residents, family members, etc. Able to learn to work with culturally diverse staff with culturally different styles of communication. CPR certification or ability to take and pass a course Jobs offers will be contingent on the successful applicant’s proof of authorization to work in the United States and the results of a background check related to the job requirements.
Qualified Mental Health Professional | QMHP
Starting Hourly $26/hr
To provide ongoing monitoring, support and behavioral health support services to adults with severe psychiatric illnesses, children and youth with emotional trauma, mental and behavioral difficulties, as well as to serve their families. The Qualified Mental Health Professional will engage the adults, children and family in weekly skills training and case management (routine and intensive) service.
The Qualified Mental Health Professional will follow a strengths-based model to develop and build skills that will help the children, youth and families function autonomously and successfully. The Qualified Mental Health Professional will work with the clinical team to develop a Recovery/Treatment Plan focused on the client and family’s needs.
More Information
Responsibilities:
- Contributes to Texas Cares’ mission, vision, and program philosophies by way of work product and professional behavior with both internal and external consumers
- Adheres to all current federal & state laws, as well as Texas Cares’ Policies and Procedures, including the safeguarding of confidential healthcare information and compliance with the Health Insurance Portability & Accountability Act (HIPAA)
- Demonstrates an awareness, appreciation and respect for diverse cultures and individual differences of clients and fellow co-workers..
- Participates actively in quality assurance activities including performance and outcomes review, case record review, stakeholder satisfaction review, incident review, and improvement planning.
- Reports immediately any suspected incidents of child abuse or neglect to the Child Abuse Hotline and then the Program Coordinator/Director and documents the incident within 24 hours.
- Establishes relationships and communicates with children, family members, managing conservators, foster/adopt families and Recovery/Treatment Team members
- Maintains client and family electronic records
- Attends staff/agency meetings
- Completes other duties as assigned Essential Duties
- Enters demographic data, contacts made, and other required data for all newly assigned clients into the electronic record system in a timely manner i.e., 24 hours
- Facilitates the development of an individualized Recovery/Treatment Plan within 10 days of intake when the assessment is completed
- Works with child, youth and family teams to develop a Crisis Plan to ensure the safety of the client, family, and community
- Utilizes approved skills curriculum with client and family to help improve behavior and/or functioning
- Coordinates and facilitates ongoing recovery team meetings
- Provides 30+ hours of billable services per week; the Behavioral Health Specialist should expect 12 – 15 clients on their caseload depending on number of referrals. Takes initiative to request new client referrals as caseload numbers drop due to discharge and/or upcoming discharges.
- Meets face-to-face with clients in their home, school, office and community for the provision of all services
- Initially assesses and reassesses (every 90 days or sooner if required for reassessment) the needs of the client by completing a CANS/ANSA Assessment,
- Meets with the client, family and all team members, and modifies the Recovery/Treatment Plan to reflect the changes and/or progress made.
- Keeps the family and team members informed on progress toward achieving Recovery/Treatment Plan goals
- Motivates and supports family involvement
- Assists client and family in obtaining any financial assistance or services for which they may be eligible under federal, state, and local regulations
- Maintains accurate and concise documentation of all services, contacts and collaboration with client, family and community partners. All documentation is to be submitted to the supervisor within 48 hours after service has been delivered. QMHP acknowledges that late documentation (after 48 hours) will result in a reduced hourly rate for any progress notes that are late (after 48 hours).
- Provides or secures support and crisis/emergency services for clients and family by phone-contact or in-person.
- Maintains an empathic, yet professional, relationship with client and strives to keep clients and families engaged in all services
- Maintains all client documentation in the electronic record system and ensures adherence to requirements set forth in all state and federal rules and regulations.
Supervisor: Clinical Director/Clinical Supervisor
Supervises: N/A
Caseload: Estimated 12 to 15 clients
Work Environment: Primarily community based position with a portion of office-based activities.
Work Hours: Full-time, 40 hours per week. Work hours are set by the clients needs, with allowances in scheduling to be available to meet with children, youth and families as well as other team members during times and dates convenient for all parties involved (i.e. evenings and weekends).
Classification: Exempt
Education & Experience:
- Bachelor’s degree in human services or other related discipline
- At least two years’ prior experience working in the behavioral health field
Knowledge, Skills, & Abilities:
- Completes and attests to completion of all mandatory training as identified in HHSC UMCM chapter 15.3.
- Ability to support the agency’s culture, growth, and success through communication, accountability, and positivity
- Ability to work efficiently and effectively both individually and as part of a team
- Ability to work with children and families to deliver skills through approved curriculum
- Ability to appropriately accept feedback through the supervision process – thus displaying the willingness to learn, grow, and improve
- Effective oral and written communication skills
- Well-organized and adaptable
- Ability and willingness to think “outside the box”
- Ability to develop and bring together interdisciplinary teams
- Effective conflict resolution skills
- Demonstrates good insight and judgment
- Possesses an engaging and enthusiastic personality
- Dedicated to the success of children and family teams
- Skilled in speaking in front of groups
- Competent in using Microsoft Word, Excel, Power Point, Google applications, Go To Meeting, the Internet, and other software applications
Additional Requirements:
- Proof of valid Texas Driver’s License (Type C)
- Access to reliable transportation
- Proof of valid/current auto insurance
- Copy of official state driving record
- Three (3) professional employment references
- Cleared criminal background check and signed statement regarding felony indictments/convictions
- Cleared TB test results (current within 12 months prior to employment)
- Cleared pre-employment drug screen
- Working cellular telephone
Physical and Mental Demands:
With or without reasonable accommodation, the physical and mental requirements of this job may include the following: frequent seeing, hearing, speaking, and writing clearly. Occasionally reaching with hands and arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking may be required for long periods of time and may involve climbing stairs, walking up inclines and on uneven terrain.
Additional physical requirements may include, frequent lifting and or moving up to 25 pounds. Ability to remain calm in stressful situations.
Administrative Positions
Administrative Coordinator
Starting Hourly $25/hr
Texas Care provides a continuum of community- based behavioral health programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Administrative Coordinator works closely under the direction of the Clinical Director or Licensed Professional Counselor (LPC) supporting Texas Care locations throughout the state of Texas. The Administrative Coordinator performs a wide variety of clerical duties to support Clinical Director or Licensed Professional Counselor (LPC), staff members, and clients.
More Information
Work Activities:
- Contract and Credentialing:
- Ensure Texas Care YOUR CLINIC location and staff are contracted and credentialed with insurances and payors. Update Clinical Director or Licensed Professional Counselor (LPC) with contracting and credentialing status routinely as directed. Utilize and manage online credentialing software currently being used for credentialing purposes.
- Claims and Billing Support:
- Assist with billing-related tasks, including claim submission, reimbursement tracking, and resolving billing inquiries or discrepancies.
- May serve as primary timekeeper. Review timesheets for errors. Enters payroll in the database accurately and timely. Tracks leave and unscheduled absences for staff on a spreadsheet and reports to Clinical Director or Licensed Professional Counselor (LPC) quarterly.
- Quality Assurance:
- Conduct regular audits and reviews to ensure that credentialing and billing processes adhere to regulatory requirements and organizational standards. Identify areas for improvement and implement corrective actions as necessary. May performs routine quality assurance phone calls with clients and documents in progress note in individual charts. Submits a contact report regarding the status of phone contacts to the Clinical Director or Licensed Professional Counselor (LPC).
- Administrative and Clerical Duties:
- Assist with other administrative and clerical tasks and training when needed.
- Chart and Audit Review:
- Assists as directed by Clinical Director or Licensed Professional Counselor (LPC) in routine monitor of individual charts following the approved chart audit from.
- Files all client documentation in individual charts within one (1) business day of receipt of documentation.
- Answers telephone calls. Screen and route callers to appropriate locations and personnel.
- Manages incoming requests for behavioral health services and prioritizes appointments using a brief assessment format over the telephone or in person.
- Assists with insurance verification and billing process.
- Assists psychiatric providers by reviewing requests for services, scheduling appointments for the psychiatric provider, and providing general communication to patients requesting refills or who may have questions regarding their medications.
- Provides excellent customer service by using polite and positive language that makes people feel welcome, important, and appreciated.
- Informs staff of visitor arrival, checks for staff availability, and schedules appointments.
- Checks for mail and faxes and distributes to appropriate staff members.
- Organize and provide outreach activities within the community to assist with marketing and gaining referral agencies.
- Participates in agency training to enhance skill development, procedural/policy compliance and maintenance of an environment that ensures a recovery focused approach.
- Participates in regularly scheduled supervisory sessions.
- Performs other duties as assigned to meet Clinical Director or Licensed Professional Counselor (LPC) and Texas Care YOUR CLINIC needs.
- Perform general office maintenance tasks such as keeping the office clean, safe, and organized.
- Franchisee Assistance:
- Provide guidance and support to franchisees in the credentialing process, including CARF accreditation. Familiarity with CARF accreditation is helpful. Some travel may be required to assist franchisees on-site. Flexibility is required to ensure all franchisees receive continuing support. Additionally, ensure each franchise is credentialed with Medicaid, and all relationships with Managed Care Organizations are secured and up to date. Develop knowledge specific to all managed care regions in the state of Texas.
Supervision:
Receives assignments and organizational requests regarding day-to-day responsibilities from the Clinical Director or Licensed Professional Counselor (LPC) (primary supervisor). Receives requests and assignments from the psychiatric provider regarding patient care needs.
Essential Knowledge, Skills, & Abilities:
- Knowledge:
Extensive knowledge of: the etiology of serious mental illness, mental retardation, developmental, and substance abuse disorders and their treatment by a variety of appropriate therapeutic interventions; risk assessment and crisis intervention; and knowledge of community resources.
Abilities:
To perform the job successfully, the individual should demonstrate the following competencies:
- Analytical- Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflow and procedures.
- Problem Solving- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- Client Service- Manages difficult or emotional client situations; responds promptly to client needs; solicits client feedback to improve service; responds to requests for service and assistance; meets commitments.
- Ethics- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
- Professionalism- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
- Quantity- Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
- Attendance/Punctuality- Is consistently at work and on time; ensures work responsibilities are covered when absent by notifying immediate supervisor of need for coverage; arrives at meetings and appointments on time.
Qualifications:
- Preferred: BA/BS Degree preferably with a major in a human service field, such as psychology, counseling, sociology, or a related subject area.
- Previous experience in credentialing, preferably in the behavioral health or healthcare industry.
- Knowledge of Texas Medicaid-based mental health rehabilitation credentialing requirements.
- Billing experience, including familiarity with billing processes and procedures.
- Proficiency in electronic health record (EHR) systems and other relevant software applications.
- Strong attention to detail and accuracy in data management.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
- Interest in working with diverse populations and learning about culture and various forms of culturally appropriate interventions.
- Physical Demands: Must be in good general health and demonstrate emotional stability.
- Must be able to lift up to and in excess of 25 pounds throughout the workday. Sit, stand, bend, lift, and move intermittently during working hours.
- Working environment: Works in well lighted/ventilated areas. Subject to hostile and emotionally upset residents, family members, etc. Able to learn to work with culturally diverse staff with culturally different styles of communication.
- Familiarity with insurance billing and claims submissions is a plus.
- Previous experience with contracting and credentialing is highly desirable.
- CPR certification or ability to take and pass a course.
- Must pass criminal background check to ensure that individuals do not come in contact with and are not provided services by a staff member who has a conviction for any of the criminal offenses listed in Texas Health and Safety Code, §250.006, or for any criminal offense that our agency has determined to be a contraindication to employment.
Administrative Assistant
Starting Hourly $18/hr
Texas Care provides a continuum of community- based behavioral health programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Administrative Assistant works closely under the direction of the Administrative Coordinator supporting Texas Care locations throughout the state of Texas. The Administrative Assistant performs a wide variety of clerical duties to support the Administrative Coordinator, staff members, and clients.
More Information
Work Activities:
- Claims and Billing Support:
- Assist with billing-related tasks, including claim submission, reimbursement tracking, and resolving billing inquiries or discrepancies.
- May serve as primary timekeeper. Review timesheets for errors. Enters payroll in the database accurately and timely. Tracks leave and unscheduled absences for staff on a spreadsheet and reports to Clinical Director or Licensed Professional Counselor (LPC) quarterly.
- Quality Assurance:
- Conduct regular audits and reviews to ensure that credentialing and billing processes adhere to regulatory requirements and organizational standards. Identify areas for improvement and implement corrective actions as necessary. May performs routine quality assurance phone calls with clients and documents in progress note in individual charts. Submits a contact report regarding the status of phone contacts to the Clinical Director or Licensed Professional Counselor (LPC).
- Administrative and Clerical Duties:
- Assist with other administrative and clerical tasks and training when needed.
- Chart and Audit Review:
- Files all client documentation in individual charts within one (1) business day of receipt of documentation.
- Answers telephone calls. Screen and route callers to appropriate locations and personnel.
- Manages incoming requests for behavioral health services and prioritizes appointments using a brief assessment format over the telephone or in person.
- Assists with insurance verification and billing process.
- Assists psychiatric providers by reviewing requests for services, scheduling appointments for the psychiatric provider, and providing general communication to patients requesting refills or who may have questions regarding their medications.
- Provides excellent customer service by using polite and positive language that makes people feel welcome, important, and appreciated.
- Informs staff of visitor arrival, checks for staff availability, and schedules appointments.
- Checks for mail and faxes and distributes to appropriate staff members.
- Organize and provide outreach activities within the community to assist with marketing and gaining referral agencies.
- Participates in agency training to enhance skill development, procedural/policy compliance and maintenance of an environment that ensures a recovery focused approach.
- Participates in regularly scheduled supervisory sessions.
- Performs other duties as assigned to meet Clinical Director or Licensed Professional Counselor (LPC) and Texas Care YOUR CLINIC needs.
- Perform general office maintenance tasks such as keeping the office clean, safe, and organized.
Supervision:
Receives assignments and organizational requests regarding day-to-day responsibilities from the Clinical Director or Licensed Professional Counselor (LPC) (primary supervisor). Receives requests and assignments from the psychiatric provider regarding patient care needs.
Essential Knowledge, Skills, & Abilities:
- Knowledge:
Extensive knowledge of: the etiology of serious mental illness, mental retardation, developmental, and substance abuse disorders and their treatment by a variety of appropriate therapeutic interventions; risk assessment and crisis intervention; and knowledge of community resources.
Abilities:
To perform the job successfully, the individual should demonstrate the following competencies:
- Analytical- Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflow and procedures.
- Problem Solving- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- Client Service- Manages difficult or emotional client situations; responds promptly to client needs; solicits client feedback to improve service; responds to requests for service and assistance; meets commitments.
- Ethics- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
- Professionalism- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
- Quantity- Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
- Attendance/Punctuality- Is consistently at work and on time; ensures work responsibilities are covered when absent by notifying immediate supervisor of need for coverage; arrives at meetings and appointments on time.
Qualifications:
- High School Diploma
- Previous experience in credentialing, preferably in the behavioral health or healthcare industry.
- Knowledge of Texas Medicaid-based mental health rehabilitation credentialing requirements.
- Billing experience, including familiarity with billing processes and procedures.
- Proficiency in electronic health record (EHR) systems and other relevant software applications.
- Strong attention to detail and accuracy in data management.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
- Interest in working with diverse populations and learning about culture and various forms of culturally appropriate interventions.
- Physical Demands: Must be in good general health and demonstrate emotional stability.
- Must be able to lift up to and in excess of 25 pounds throughout the workday. Sit, stand, bend, lift, and move intermittently during working hours.
- Working environment: Works in well lighted/ventilated areas. Subject to hostile and emotionally upset residents, family members, etc. Able to learn to work with culturally diverse staff with culturally different styles of communication.
- Familiarity with insurance billing and claims submissions is a plus.
- Previous experience with contracting and credentialing is highly desirable.
- CPR certification or ability to take and pass a course.
- Must pass criminal background check to ensure that individuals do not come in contact with and are not provided services by a staff member who has a conviction for any of the criminal offenses listed in Texas Health and Safety Code, §250.006, or for any criminal offense that our agency has determined to be a contraindication to employment.
Outreach Positions
Community Outreach Specialist
Starting Hourly $18/hr
The Community Outreach at Texas Care YOUR CLINIC is responsible for developing, implementing, and overseeing outreach strategies to promote the organization’s services while ensuring compliance with Medicaid and healthcare marketing regulations. This role involves coordinating branding efforts, leading marketing campaigns, supporting franchise offices, and guiding the marketing team in their daily activities. Bilingual applicants preferred
More Information
Key Responsibilities:
- Community Outreach & Execution:
- Develop and execute marketing plans aligned with the Texas Care mission.
- Oversee digital and print marketing campaigns, ensuring brand consistency.
- Track and analyze the effectiveness of marketing efforts and adjust strategies accordingly.
- Ensure compliance with Medicaid guidelines and regulatory policies.
- Branding & Content Management:
- Maintain brand integrity across all marketing materials, ensuring adherence to Texas Care branding guidelines.
- Create, review, and approve marketing collateral, including social media posts, flyers, and digital ads.
- Collaborate with graphic designers and content creators to develop engaging materials.
- Team Leadership & Training:
- Supervise and mentor the community outreach team, ensuring clear communication and task delegation.
- Conduct training sessions on marketing compliance, branding, and best practices.
- Provide support to franchise offices on marketing strategies and local outreach efforts.
- Event Coordination & Outreach:
- Assist franchise locations with outreach and promotion of community events.
- Develop outreach materials to engage Medicaid members and potential clients.
- Represent the organization at events when needed.
- Collaboration & Communication:
- Work closely with leadership, outreach teams, and franchise offices to align marketing efforts.
- Communicate outreach updates, trends, and strategies to relevant departments.
- Handle inquiries related to marketing policies and best practices.
Required Qualifications:
Education:
High School Diploma or Equivalent.
Experience:
Experience in community outreach in healthcare or Medicaid-related services preferred.
Skills:
- Strong knowledge of branding, social media, and digital marketing strategies.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and meet deadlines.
- Experience with marketing software, CRM tools, and content management systems.
Preferred Qualifications:
- Experience in Medicaid or healthcare outreach is a plus.
- Knowledge of state and federal healthcare regulations related to community outreach is a plus.
- Leadership experience in a community outreach team or similar role is a plus.
Compensation & Benefits:
- Salary
- Monthly Stipend and Incentive Pay