Crisis Intervention

What Is A Crisis Intervention?

A crisis intervention is an immediate and short-term emergency response to mental, emotional, physical, and behavioral distress. Crisis interventions help to restore an individual’s equilibrium to their bio-psychosocial functioning and minimize the potential for long-term trauma or distress.

Crisis Intervention services are provided within the community to meet the client where they are. Crisis intervention is not intended to provide psychotherapy or similar treatment, but offers a short-term intervention to help clients receive assistance, resources, stabilization, and support.

What Is A Crisis Situation?

A crisis can refer to trauma, a natural disaster, mental illness, medical illness, victimization, grief, or relationship changes. A crisis can be difficult for anybody to cope with, and many times crises are recurring situations for an individual suffering from mental illness or a substance use disorder.

It's important to note: If you feel you may be a danger to yourself or others, please contact 911 immediately! 

Crisis intervention services are intensive, community-based, one-to-one services provided to an individual who requires services to control acute symptoms that place the individual at immediate risk of hospitalization, incarceration, or placement in a more restrictive treatment setting.

The intervention:

  (1) is in response to a crisis;

  (2) seeks to reduce or manage symptoms of serious mental illness or serious emotional disturbance; and

  (3) seeks to prevent admission of the individual to a more restrictive environment.

Crisis intervention services include:

  (1) an assessment of dangerousness of the individual to self or others;

  (2) the coordination of emergency care services;

  (3) behavior skills training to assist the individual in reducing distress and managing symptoms;

  (4) problem-solving;

  (5) reality orientation to help the individual identify and manage his or her symptoms of serious mental illness or serious emotional disturbance; and

  (6) providing instruction, structure, and emotional support to the individual in adapting to and coping with immediate stressors.

Eligibility

  • Be enrolled in and actively covered through Texas Medicaid.
  • Experiencing a crisis
  • Complete a crisis assessment

For more information on Crisis Intervention Services or other Texas Care services, feel free to call 888-98TODAY and an Intake Coordinator will be happy to take your call and direct you to the appropriate department. 

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